Delivering End-to-End Services with a Customer-Focused Approach
At RIGA Home Improvement, every project is different, and every client has unique needs and requirements. Therefore, we don’t offer cookie-cutter home improvement services because there is no one size fits all. Instead, we follow a customer-focused approach. We keep you involved and updated throughout the project process from start to finish.
Read below to see how our process works. However, we would like to mention first that since every project is different, the timeline of every step of the project is variable, and that can also impact the completion date of the project. Other factors that can affect a project’s timeline are the size and type of the project, scope, client’s decision ability related to proposal approval, and material selection.
Consultation via Phone Service
Once you contact us, we will discuss with you your project details and ask you some questions related to your project, such as:
- Project type and scope
Once we have all the details on the phone, we will schedule a site visit. Please note that site visit/project consultation is free. There are no extra or hidden charges for it. Our team will visit your premises and discuss project goals with you in-person. After a thorough site review, we will give you a precise cost estimate for the project.
The cost estimate with a detailed breakdown will be sent to you via email in one to two days. If you, the homeowner, agree to the estimate provided, you shall select the product style and color. This will help us arrange it accordingly and to your complete satisfaction.
Signing the Contract
The next stage of the process is contract signing. It is an agreement between you and our company. However, before you sign it, we’d recommend reading it thoroughly and reviewing the color selection and material type. At this stage, we’ll also discuss the building permit procedure with you so that we can work on your project in conformance with the law. Once you sign it, we’ll build the schedule, order the material, and get started on the agreed date.
At RIGA Home Improvement, we aspire to streamline the work process, thereby ensuring that the project is well-managed and completed in the pre-stated timeframe and to your satisfaction.
For more information or any query regarding our process, feel free to call us at (203) 380-0755.